Since 1998 we have been working alongside our customers to transform sales processes
We are an IT company providing solutions for sales force automation, store management and e-commerce.
Planet Soluzioni was established more than 25 years ago and over time has renewed its services, according to market transformation and leveraging on new technologies.Distinctive elements:
- back-end application available on cloud and on-premises for store management and sales force automation
- omnichannel e-commerce solutions integrated with major ERPs
- flexible delivery model available as Traditional IT or as Business Process Outsourcingwhere we directly handle B2C sales and fulfill VAT obligations at European level
- high customer satisfaction (50% of turnover with active Customers for more than 15 years)
- processes certified ISO9001:2015
ECOMMERCE
®
DAY
"Phygital" store
Leveraging on digital tools and AI, transform brick-and-mortar store to take Client into a customized and omnichannel experience, optimizing the extended logistic network.
HOW WE APPLY
OUR SOLUTIONS
Sales Force Automation
Proprietary solution available on different devices (iOS, Android, tablet) to share catalogues, check product availability and manage sales orders
To learn more
Store Management
Proprietary solution for managing brick-and-mortar shops supporting a seamless integration with e-commerce solutions exploiting an omnichannel customer experience
To learn more
e-commerce
e-commerce solutions for product sales and marketing campaigns, supporting a seamless integration with brick-and-mortar shop management to exploit an omnichannel customer experience
To learn moreFlexible and integrated solutions
Customised Services
Our IT services are available on-premises or on cloud We can run e-commerce sales process on customer behalf with a Business Process Outsourcing approach
To learn more
Integration with major ERPs
Our applications are natively integrated with major ERPs, enabling a seamless exchange of information between the store and the customer’s enterprise information system
To learn more
Omnichannel
The management of physical and virtual stores can be natively integrated to simplify logistic processes and ensure a consistent customer experience, facilitating cross-selling. Omnichannel enables direct dialogue with the end buyer, regardless of the purchasing channel used (notifications, wish list management, commercial initiatives)
To learn moreHOW WE USE
NEW TECHNOLOGIES
Using augmented reality, artificial intelligence and predictive analytics technologies, we help our customers to offer a better and more engaging shopping experience while increasing the effectiveness of their internal processes.
New technologies make it possible to replicate in the virtual world what one usually gets in a physical shop: seeing, buying and testing products or services, requesting assistance or returning purchased goods.
New technologies make it possible to replicate in the virtual world what one usually gets in a physical shop: seeing, buying and testing products or services, requesting assistance or returning purchased goods.
Augmented Reality
Augmented reality allows one to replicate in the virtual world what one usually gets in a physical shop: seeing products in their intended environment or on one's own person.
To learn more
Artificial Intelligence
Artificial intelligence is pervasive over the entire sales cycle: it assists the sales force in identifying sales opportunities, helps the buyer to choose the most suitable products for their needs.
To learn more
Business Intelligence & Predictive Analytics
Starting from historical sales data and end-user interactions, Business Intelligence allows controlling the sales process and profiling customers. This analysis can be extended through Predictive Analytics by including exogenous variables (weather forecasts, events, etc.) to improve, for example, stock planning.
To learn moreWE PRESENT YOU
OUR PROJECTS
Manage different sales channels according to their specificities, controlling the process and decentralised warehouses in real time
The company is a successful and reference point on the Italian and international scene in the production of tights and underwear. With 3 production sites and 900 employees worldwide, thanks to constant investments in technology, careful stylistic research and certified international suppliers, the company has reached an important milestone: an assortment of products capable of [...]
Customise and make sales processes flexible with B2B Integration and the SFA (Sales Force Automation) Orders App
Italy's leading company in the sale of roses, flowers and greenery to flower professionals. With a catalogue of more than 1000 articles, it distributes its products in more than 900 sales outlets in Italy and Europe. Its floral products are customisable and constitute gift articles, furnishing accessories and design items.
An omnichannel customer experience among stores and e-commerce
A company specialising in creative lighting solutions to support furniture enthusiasts, interior designers, architects and anyone looking for unique, evocative and tailor-made lighting solutions. Its catalogue includes 5000 products, which can be reconfigured into multiple solutions and purchased in its 15 shops in Italy and around the world, in 20 specialised [...]
Optimise operations and improve distribution sustainability by introducing apps for the different players in the sales process (customers, agents, carriers)
A renowned distributor of premium food and wine products that has been selling and delivering its products directly to end consumers for more than 70 years
Redesigning internal logistics and the order/sales management process from an omnichannel perspective
A renowned clothing manufacturer with more than 30 years of history and a nationwide presence with almost 100 sales outlets. Its collections cover men's and women's clothing and accessories.
A dedicated omnichannel solution for a single store
A historic jewellery shop with more than 50 years of history. Its sales outlet, which has been expanded and renovated over the years, is a sure reference point for those who, when purchasing jewellery and watches, seek competence and courtesy, combined with long-lasting service.
OUR FRIENDS
OUR CUSTOMERS
Certifications and Partnerships:
